Important software program improve would support metropolis efficiency and people

Edwardsville Finance Director Jeanne Wojcieszak spent time all through Thursday’s finance committee meeting outlining to the aldermen in attendance the benefits of relocating metropolis staff away from guide jobs like timekeeping. The committee sooner or later voted in favor of passing a resolution with Tyler Technologies, the city’s software program service provider, to use its Munis Enterprise Source Organizing (ERP) program as an alternative.

The committee voted 3- to approve the resolution.

General public Functions Director Eric Williams brought a roll of substantial maps and blueprints and clipped stacks of paper symbolizing a single timekeeping interval for his personnel. Parks and Recreation Director Nate Tingley brought his have stack. Human Assets Director Amanda Tucker had the greatest paper stack, at minimum a few inches thick, all demonstrating the inefficiency of the current technique. 

The town at the moment uses computer software referred to as Incode 9, which Wojcieszak stated has its roots in the early 1990s. Moreover getting outdated, Wojcieszak said the software program forces each and every office to operate inside of its personal “silo” or without integration with other metropolis departments. It is also not user-welcoming. As with any other getting old software program, it has additional safety weaknesses, such as no multi-element authentication it offers restricted reporting alternatives has nearly no resident transparency and IT Director Devin Grey claimed it is rumored that technical aid for Incode 9 will close in 2024.

Incode 9 also presents no timekeeping purpose, so staff clock in and out on punch cards. City workforce have attempted for the earlier three fiscal decades to enhance the employee timekeeping procedure.

A different handbook method is statements acceptance, which the alderman are common with as they approve the statements prior to each council conference. Tax selection and utility billing payments are two much more companies that have restricted or no citizen self-assistance abilities.


The appeal of the new computer software is to have all departments use the very same data supply, encouraging collaboration and integration throughout departments. The computer software is cloud-centered and a substantial selling position for Edwardsville is the Tyler Tech citizen self-support package, Wojceiszak mentioned.

“Our inhabitants would see a significant increase in their self-support,” she explained. “Not only would they continue on to be ready to pay out their utility costs on the internet, they would be ready to report assets maintenance fears, dangers in the roadway, they would also be ready to evaluate development on money initiatives.”

Other point out municipalities applying ERP incorporate Champaign, Effingham, Carbondale and Bloomington. 

Williams mentioned the new software program would let his division to rid them selves of the stacks and rolls of full-size maps and architectural ideas that are in the basement of the public operates developing. 

“All of this can be completed by way of the cloud, remotely, like the relaxation of the development industry does,” Williams reported. “That would enable lower our paper litter as well as supply access to our inspectors or when we have catastrophic events and you require to have access to documents at a moment’s observe with out sending an individual to our basement to dig it out. It is really time for us to move into the technologies age.”

Alderman Jack Burns questioned if a difficult copy would be vital. Williams claimed as lengthy as they preserve an electronic copy of every document that is backed up, no paper copy is required. He claimed they want to get to a level exactly where they can have contractors submit facts to community operates electronically. This go would conserve cash and time for contractors and some others, together with inhabitants.

In addition, the citizen and personnel mobile applications would allow residents to report hazards these types of as a downed tree. They can consider images of the hazard as effectively. The application will also convey to people when they are reporting an product or issue not inside the city’s border. 

An picture from a tablet computer system showed what h2o provider orders would glimpse like for a general public performs employee versus the paper program in use now. As portion of the Notify Bundle, the town would also be ready to alert people to any boil orders involving the water procedure.

A resident obtain portal would allow miscellaneous payments, basic billing, utility billing, enterprise licenses, permits and inspections, animal licenses, real estate and extra. Citizens can established restrict alerts and various modules will enable for considerably deeper dives into data if anyone wants, and further than is allowed in the existing system.

There would be an personnel obtain portal, which would exchange paper for issues like a change of handle, payroll status modify, including or deleting dependents or a shell out stub duplicate. They could post time-off requests by way of this and at tax time get substitution W-2 copies and a lot much more.

Grey pointed out that in the function of an additional twister or other all-natural catastrophe, the computer software and the application would operate absent from metropolis hall. Metropolis hall want not be open up or intact to use it Munis ERP would even now maintain access for end users.

The charges are broken down into one-time licensing service fees a a single-time implementation, education and machines and an yearly Software as a Support (SaaS) fee. The city’s present-day expenses are $86,000 each year, Wojcieszak explained. 

The ERP program would price tag $777,000 to implement but section heads told the committee it would achieve them and their workforce a large amount much more productiveness, time which could be put in on other jobs, amongst the other added benefits noted. Williams claimed a person of his place of work assistants spends 1.5 days bi-weekly just to enter time. Other time and income savings will be realized right after this transform is carried out. Implementation will cross 3 fiscal decades, starting this month and likely right up until July of the 2024-2025 fiscal year. Fiscal many years commence each May possibly 1. 

This resolution will now go right before town council for a whole vote Tuesday.